Monitoring - We have completed our internal checks and are monitoring this closely, cPanel access has been restored. Again apologies for the inconvenience caused.
Apr 29, 2026 - 13:52 UTC
Update - We have installed the cPanel provided patch for this issue, and are continuing to monitor before opening cPanel access again, we apologise for the restrictions and will update this page when we have further information.
Apr 29, 2026 - 11:03 UTC
Identified - cPanel have released an update to address this issue and it is being applied. We will maintain restricted access until the morning of Wednesday 29th to allow full evaluation and application of the corrective update.
Apr 28, 2026 - 23:36 UTC
Investigating - We have been notified by cPanel about an emerging security issue related to cPanel sofware.
As a result we have taken mitigating steps to disable cPanel, WHM, Webmail, WebDAV and CalDAV globally until more information is available.
We appreciate your understanding whilst this is fully investigated.
Apr 28, 2026 - 20:53 UTC
Resolved -
This has now been resolved, if you have any issues please contact support@catalyst2.com
Apr 19, 07:48 UTC
Identified -
We have identified an issue with https://billing.catalyst2.com causing access issues, this has been raised to the relevant team internally and we will post when a further update is provided. Apologies for any inconvience caused.
Apr 18, 20:27 UTC