If you have a Microsoft 365 subscription via us then you may currently be encountering problems accessing services such as Outlook, Teams and OneDrive. This is due to a widely reported global outage that Microsoft are experiencing. They are working on this at the moment and updates regarding this are on their service status page at https://status.cloud.microsoft/m365/
In addition, if you are unable to use email to contact our support teams, customers with access to our billing portal at https://billing.catalyst2.com can also submit and manage support tickets online via this system. @catalyst2.com addresses are also impacted by this Microsoft outage.
Posted Nov 13, 2026 - 11:14 UTC
This incident affects: Support and Phones and Microsoft 365.